Comprehensive Documentation Process
We use cutting-edge technology and thermal imaging to create detailed records of your property's condition, offering complete visibility into the actual scope of damage. Our detailed documentation process ensures your belongings are returned safely — with nothing misplaced or overlooked.
Navigate Insurance Claims with Expert Guidance
Most homeowners have never filed a major insurance claim before. We educate you through every step of the process, from understanding your deductible to securing fair settlements for complete restoration.
- Explain insurance processes and requirements clearly
- Help you understand deductible payments and claim procedures
- Advocate for proper scope and payment for restoration work
Get Your Family Back Home Quickly
We know how protective you are of your home — and rightfully so. Our teams are trained to work respectfully in your personal space while moving the restoration process forward efficiently.
- Empathetic guidance from staff who understand the emotional impact of home damage
- Clear communication of timelines with milestone checkpoints for selections
- Educational support to help you make informed restoration decisions
- Thorough documentation to protect against unfair damage claims
Experts Who Understand Your Trauma
We’ve helped thousands of families navigate the restoration process, always understanding that this may be one of the most stressful experiences they’ll ever face. Drawing on personalized experiences, our staff members lead client consultations with genuine empathy.
- Staff with firsthand experience in home disasters
- Sympathy for family displacement and emotional stress
- Understanding of the timeline pressures families face during restoration
Our Work: Recovery Stories
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Storm Damage in East Memphis
Services: Roofing, Storm Damage
When a severe windstorm struck East Memphis, a fallen tree split this home in half, leaving the property exposed and unsafe.;)
Fire Restoration Preserves Historic Charm
Services: Fire Damage, Structure Cleaning
When a historic Midtown Memphis home was devastated by fire, the interior had to be fully demolished down to the structure.